Technical - Support - Installation

High quality user support is a key selling point for DBL...

Where required, DBL can assist clients with the purchasing of hardware and its installation.

Before implementing any systems changes, care is taken to ensure that existing applications and data are fully backed up.

Where appropriate, existing systems are always updated before adding new developments or modifications.

In circumstances where existing software and data is being transferred to new hardware, we take the trouble to review future requirements, so as to eliminate redundant data and maximise efficiencies.

We always do our best to minimise disruption and downtime. For example, we will wait until the end of day before implementing changes.

"DBL has the very special ability to grasp swiftly customers’ requirements, to translate them into clever software and to offer superb support during and after implementation. They are refreshing and a total pleasure to deal with."

Richard Stock
Managing Director
Benchmark Distribution Limted
Automotive Industry